Privacy Policy

Your Privacy Matters to Us

At Anugraha Hospital, we are fully committed to protecting the privacy and personal information of every individual who interacts with us. We take appropriate measures to ensure that your personal data is protected against unauthorized access, misuse, or disclosure. Access to such data is restricted only to authorized personnel who require it for legitimate business or medical purposes.

Collection of Personal Information

We collect personally identifiable information only when you voluntarily provide it to us. This may include details such as your name, contact number, email address, age, and medical history when you:

• Register your appointment or consultation
• Submit your CV for career opportunities
• Subscribe to our newsletters or updates
• Fill out any inquiry or feedback forms on our website or app

This information is used strictly for the purpose for which it is collected and to improve the quality of our services.

Use and Disclosure of Information

Anugraha Hospital does not sell, rent, or trade personal information of patients, customers, or investors to any third party.

Your personal information may be shared only with:

• Our parent, subsidiary, or affiliated entities (if applicable)
• Authorized hospital staff involved in your medical care
• Government or regulatory authorities, only when required by law or to protect the rights, property, or safety of Anugraha Hospital, its staff, or patients

We ensure that all our employees and authorized representatives comply with our strict privacy and security policies.

Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal data. This includes secure storage systems and restricted access protocols to prevent unauthorized access, disclosure, alteration, or destruction of personal data.

Mobile App Privacy Policy

Our Anugraha Hospital App collects basic user data such as name, age, gender, and contact details. This information is essential for doctors to accurately identify patients, provide medical care, and recommend appropriate treatments.

All data collected through the app is:

• Stored securely
• Accessible only to authorized healthcare professionals and patients
• Used solely for providing medical services and improving user experience

The collected data may be used to:

• Suggest upcoming appointments
• Send personalized health updates and reminders
• Facilitate communication between patients and healthcare providers

We guarantee that user information will never be shared or accessed by unauthorized parties without explicit consent.

Data Access, Updates, and Deletion

Users have the right to request corrections, updates, or deletion of their data at any time.

For assistance regarding account information or deletion requests, please contact us at:

• Email: admin@anugrahahospital.com
• Phone: 7080605040

We aim to address all user concerns promptly and ensure a smooth, secure experience.

Policy Updates

This Privacy Policy is subject to change at any time without prior notice. Any updates will be posted on our website and mobile application. We encourage users to review this policy periodically to stay informed about how we protect their information.